Goods exchange for customers in the following cases:
SAI GON KING always puts the interests of customers first, in order to help you choose products with confidence, we would like to inform you the detailed product return policy as follows:
1. Conditions of exchange
Customers need to check the status of the goods and can exchange / return the goods at the time of delivery / receipt in the following cases:
The goods are not of the correct type or model in the order ordered or on the website at the time of order.
Not enough quantity, not enough sets as in the order.
External conditions are affected such as packaging tear, peeling, breakage ...
Customers are responsible for submitting relevant documents proving the above deficiencies to complete the return / return of goods.
2. Regulations on the time to notify and return returned products
Time of return notice: within 48 hours after receiving the product in case the product lacks accessories, gifts or broken.
Product delivery time: within 7 days after receiving the product.
In case you have comments / complaints related to product quality, please contact our customer care line.
Any questions please contact:
Customer care hotline: 0916 001 005
Website: saigonkingnest.vn
Email: saigonkingnest@gmail.com